About Total Tankless

Built So Homeowners Get the Right Tankless, the First Time

Most tankless buyers don't need another sales pitch. They need straight answers about brands, gas-line costs, sizing, and rebates, plus a vetted local plumber who actually specializes in tankless. That's the gap Total Tankless fills.

Our Story

An Information-First Specialty Network

Total Tankless was built to be the opposite of a typical plumbing brand. We don't sell a single brand. We don't run high-pressure home sales. We don't pretend a $1,500 quote covers what a real conversion actually costs.

Instead, we publish the most honest tankless information on the internet. Brand comparisons, sizing guides, error code lookups, rebate documentation, and hard-water cadence by state. Then we connect homeowners with vetted local plumbers who specialize in tankless and only tankless.

The network is built around six principles: brand-neutral recommendations, transparent pricing before any in-home visit, manufacturer-certified installer training, free virtual estimates with 24/7 booking, documented annual maintenance to keep warranties valid, and same-state licensing on every job.

What We Stand For

Four Things We Won't Compromise

Service First

We build for the homeowner who wants honest answers before a sales pitch. Our virtual estimate exists so you never get cornered into an in-home commitment.

Brand Neutral

Each major brand has legitimate strengths. We recommend what fits your home, not what pays the highest commission. That's the entire reason this company exists.

Specialty Depth

Tankless is the only thing we do. No general plumbing distractions, no commodity quotes that miss gas-line and venting realities.

Vetted Partnership

Every installer in our network is licensed, brand-trained, and tankless-experienced. We audit and recertify on a rolling basis. Bad actors don't stay long.

Leadership

The People Behind the Network

Two of the people who shape our technical standards, vet our plumbers, and write the content that helps homeowners decide.

Marcus Howell

Licensed Master Plumber, Tankless Specialist

Marcus leads tankless technical content for Total Tankless from the company's Orlando headquarters. With over 18 years on the wrench, the last decade focused exclusively on tankless installation, repair, and descaling, he has commissioned more than 1,200 tankless systems across Rinnai, Navien, Noritz, Rheem, Bosch, and AO Smith product lines. He vets every plumbing partner in the Total Tankless network.

Credentials

• Retired Master Plumber
• Backflow Prevention Certified (ASSE 5110)
• Gas Fitting Certification
• Rinnai Pro Certified Installer
• Navien Service Specialist

Elena Castillo

Network Operations Lead

Elena oversees the vetting and certification process for the Total Tankless plumber network, ensuring every partner installer meets state licensing, manufacturer training, and tankless-specific experience standards. Based in Orlando, she has built and audited service networks in over 15 states across the company's nationwide footprint.

Credentials

• Service Operations Certification
• OSHA 30 Construction Safety Trained
• PHCC Member

15,000+

Homeowners Served

States Covered

12+

Years in Tankless

All 6

Major Brands

Talk to a Specialty Plumber, Not a Sales Rep

Get your fast & free virtual estimate. We'll match you with a vetted local tankless installer in your state.

Get Free Virtual Estimate Call (833) 350-5930