Terms of Service

These Terms of Service ("Terms") govern your use of the Total Tankless website at https://totaltankless.com and all related services. By accessing or using our website, you agree to be bound by these Terms. If you don't agree, please don't use our site.

About Our Services

Total Tankless provides educational content, virtual estimates, and a vetted network of independent local tankless water heater installers across 15 states. We connect homeowners with qualified plumbers but do not perform installation or repair work directly. Service work is provided by independent licensed contractors in our network.

Services include:

• Tankless water heater installation
• Tankless water heater repair and diagnostics
• Annual maintenance and service
• Flushing and descaling
• Educational guides and free estimating tools

Use of the Website

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that could damage, disable, overburden, or impair it
• Attempt unauthorized access to any portion of the site or its data
• Scrape, crawl, or otherwise extract content for commercial purposes without permission
• Submit false, misleading, or fraudulent information
• Impersonate another person or entity

Estimates and Quotes

Virtual estimates provided through our website are good-faith ranges based on the information you provide. Final pricing is determined by the licensed installer after on-site evaluation, which may surface gas-line, venting, electrical, or code-compliance factors not visible during virtual review.

Estimates are non-binding until you agree to a quoted scope of work directly with your matched installer.

Independent Contractors

All on-site installation, repair, and maintenance work is performed by independent licensed plumbing contractors. While we vet every partner installer for licensing, brand certification, and tankless specialization, the contractor — not Total Tankless — is the legal service provider for any work performed at your home.

Manufacturer product warranties are between you and the manufacturer. Labor warranties are between you and the installing contractor. We help facilitate but are not party to these arrangements.

Intellectual Property

All content on this site — including text, graphics, logos, photographs, and code — is owned by Total Tankless or its licensors and protected by copyright and trademark laws. You may view and download content for personal, non-commercial use only.

Disclaimers

The website and its content are provided "as is" without warranty of any kind, express or implied. We don't warrant that the site will be uninterrupted, secure, or error-free. Educational guides, calculators, and estimates are general information, not professional advice for your specific situation.

Your matched installer will provide site-specific recommendations after on-site evaluation. Always rely on your installer's professional judgment for final decisions.

Limitation of Liability

To the fullest extent allowed by law, Total Tankless is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, including service work performed by independent contractors in our network.

Indemnification

You agree to indemnify and hold harmless Total Tankless from any claims arising from your violation of these Terms or your misuse of our services.

Changes to These Terms

We may update these Terms periodically. Continued use of the site after changes are posted means you accept the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles.

Contact Us

Questions about these Terms? Reach us at:

Total Tankless
7566 Southland Blvd
Orlando, FL US
Email: info@totaltankless.com
Phone: (833) 350-5930